Events Planner Logo
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

BUG: Select a Quantity Error

Ashlee — Jul 04, 2018 11:45AM MDT

Whenever an individual goes to register for one of our events (www.trinityoffairview.com), they are unable to move beyond the initial registration screen where a quantity is selected. The red box displays below the quantity dropdown and asks them to 'Select a Quantity.' Even when a quantity is selected, the red box continues to display and the totals will not update. If the individual attempts to move on to attendee information, all they receive on the next page is a white screen with the same red box and request for them to select a quantity. Example: https://www.trinityoffairview.com/events/?page_id=1160&epl_action=process_cart_action&cart_action=add&event_id=9355&_rand=5b3523f355c11&

Can you offer any insight to this error?


4 Community Answers

Bo Bigelow - Jul 10, 2018 at 10:56AM MDT

Have you found a solution - having the same error.

rated : 0 Up Down

Bo Bigelow - Jul 10, 2018 at 11:01AM MDT

Have you found a solution - having the same error.

rated : 0 Up Down

Timothy Buck - Jul 19, 2018 at 08:46AM MDT

I am having the exact same problem. Need help. Spent hours trying to figure it out!

rated : 0 Up Down

Ashlee - Jul 19, 2018 at 11:52AM MDT

The error remains. I still haven't found a solution or received an answer to my support inquiries. I'm currently looking into other available registration plugins. Please post here if either of you has a recommendation.

rated : 0 Up Down

Post Your Public Answer