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500 error

Janki — Feb 01, 2018 11:44PM MST

I'm seeing an issue where the transaction details aren't getting pushed to the PayPal screen. As you click the "confirm and continue to PayPal" button, the page loads a 500 server error. Spoke to our hosting, they directed me to the error logs that show issues with writing to the database. I also changed our theme to twenty sixteen and updated all plugins and still encountered the 500 error. Here's several snapshots; I hope they help!

https://imgur.com/a/el4Dj


1 Community Answers

MaryScott - Feb 02, 2018 at 09:14PM MST

This was resolved by updating the plugin to the most recent version. Thanks!

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