Events Planner Logo
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Error in the checkout process

Casey — Jun 29, 2017 01:49PM MDT

When I check out - I get the following error at the top of the page after entering all the information. The checkout process works fine, but I'm not sure why it's happening.

WordPress database error: [Column 'transaction_id' cannot be null]
INSERT INTO `wp_epl_regis_payment` (`regis_id`, `payment_amount`, `payment_date`, `payment_method_id`, `transaction_id`, `note`) VALUES ('4244', NULL, NULL, '1969', NULL, NULL) /* From [www.regattapoint.org/registrations/?epl_action=show_cart_overview&event_id=4226&_rand=595551549aba8] in [/nas/content/live/regattapoint/wp-content/plugins/events-planner-pro-1.3.11.2/application/models/epl-db-model.php:192] */
{wp_epl_regis_payment}

It seems to be happening across all events, not just limited to one.


1 Community Answers

Abel - Jun 29, 2017 at 08:14PM MDT

WP Events Planner Agent

Hi Casey.

You look to be running a very old version of Events Planner Pro. Please login to the member’s section to renew and get access to the latest version.

Thanks, Abel

rated : 0 Up Down

Post Your Public Answer