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Waitlist - Cannot Register for Waitlist

Steve — Mar 14, 2017 05:04PM MDT

I have a waitlist configured for an event and once the event is full, I am displayed the option to be added to the waitlist but when the link is selected, a single box appears and no data can be entered into the box. I have added a form to the waitlist tab for the event but I am still unable to enter any information into the waitlist. I have the same results from a laptop web browser (chrome, IE, Edge), from an android mobile phone, and from an iPAD.
Any help would be greatly appreciated.


3 Community Answers

Abel - Mar 15, 2017 at 08:38PM MDT

WP Events Planner Agent

Hi Steve.

Please set me up as an admin user on the website and I will gladly check it out (email login details to help a[t]~ wpeventsplanner.com). Please don’t post the credentials here as this is a public post.

Thanks, Abel

rated : 0 Up Down

Steve - Mar 20, 2017 at 07:00PM MDT

Hi Abel.
Unfortunately I didn't receive a message letting me know there was a response to my question so I wasn't aware of your response. My apologies for my late response. What do I need to do to re-open this request? Should I just email you admin credentials?

thanks, Steve

rated : 0 Up Down

Abel - Mar 20, 2017 at 08:16PM MDT

WP Events Planner Agent

Hi Steve.

Thanks for the login details. I will reply to the email.

Thanks, Abel

rated : 0 Up Down

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