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Bug Report

need a little more help :)

hi abel, i have a few more things i need help with that are coming up as folks are registering... folks are almost always getting an error message when trying to pay for my events. one person wrote of the...

4 Agent Answers

Available spaces showing all time slots

Hello, When viewing the available spaces, all the time slots display even though there has been no slot allocated to the day. I've had to use css to hide the slots that should not be appearing. This...

1 Agent Answer

picture for one event shows up for another

hey hope you are well. seem to have a bug....maybe. i have two events and the registration for one shows up with the url for the other including the pic and title for the other event. this is for th...

2 Agent Answers

thousands of unwanted events

Thousands of unwanted events called "unnamed venue" are sometimes created. This usually occurs if I edit an old event to a new date (to avoid having to refill all the fields which are the same for the...

1 Agent Answer

Mailchimp Integration not working

I've entered my Mailchimp API key in the Events Planner Settings area and selected the double opt-in and that event registrants be asked if they want to join the mailing list - but when I test the registra...

1 Agent Answer

Bug Report: Waiting list - just by open a waiting list record it triggers email to customer

Abel, Scenario: EPL 4.0.7 1. I have been using a smtp plugin, so I can check the email account exactly at the moment emails are triggered. BTW, this is a must have, at least with godaddy. 2. Waiting list re...

1 Agent Answer

Bug Report: Waiting list - after waiting list is full, registration reopens

Abel, EP 2.0.7 Here is the scenario: Event configured with 20 spots for waiting lists. After reaching the 20 spots of waiting list, no sold out message is displayed anymore. Selection of quantity possibl...

1 Agent Answer

Email confirmation of payment

Hi Abel, I used to be able to send an email confirming payment once it was received. I have a template set up to do this. When I hit the email button on the Registration Page, I just get a blank box. I have ...

5 Agent Answers

Checkbox data not showing in Manage Events or CSV

Any idea why checkbox data is not showing up in Manage Events > Att, Full or Comb; or CSV export. The field is just blank. The data is there because it is being sent as part of the confirmation emails ...

4 Agent Answers

Bug Report: Setting- Display available spaces? Yes - Quantity drop down disappears

Scenario: wpeventsplanner 2.0.7 1. Event with multiple prices/date. Dates staggered. 2. Capacity set at dates only (top part), not at each price/date 3. Events settings: Display available spaces? set to Yes...

1 Agent Answer