Events Planner Logo

Bug Report

Shortcodes clash with visual composer.

Hi, My website uses Visual Composer. When there is an event Live the shortcodes breaks the layout. When no events are live, the layout works. The Events Planner works, just breaks the layout. Is there ...

1 Agent Answer

Manage Events - multiple sessions for one event - sessions started don't show on the list

Hello Abel, Could you check this case? Version updated to Scenario In our business we set up for the same event, 2 sessions: 1 and 2. Session 1 has started, but it's still open. Session ...

3 Agent Answers

Permalinks failing

Hi there -- For some reason my event URLs are just redirecting to my homepage. I flushed my permalinks to no avail. Hopefully you can help me out with this! My site is I have ...

3 Agent Answers

Event Calendar

I am getting the error noted in your troubleshooting and have followed the instruction to fix it, but I am still getting the error.

1 Agent Answer

Stripe Processes Fatal Error

Hey Abel! First off, I love your plugin! It's awesome! Thank you for getting stripe going! I bought EP PRO yesterday and have been styling it for our client. Had one issue processing a payment with Stri...

1 Agent Answer

need a little more help :)

hi abel, i have a few more things i need help with that are coming up as folks are registering... folks are almost always getting an error message when trying to pay for my events. one person wrote of the...

4 Agent Answers

Available spaces showing all time slots

Hello, When viewing the available spaces, all the time slots display even though there has been no slot allocated to the day. I've had to use css to hide the slots that should not be appearing. This...

1 Agent Answer

picture for one event shows up for another

hey hope you are well. seem to have a bug....maybe. i have two events and the registration for one shows up with the url for the other including the pic and title for the other event. this is for th...

2 Agent Answers

thousands of unwanted events

Thousands of unwanted events called "unnamed venue" are sometimes created. This usually occurs if I edit an old event to a new date (to avoid having to refill all the fields which are the same for the...

1 Agent Answer

Mailchimp Integration not working

I've entered my Mailchimp API key in the Events Planner Settings area and selected the double opt-in and that event registrants be asked if they want to join the mailing list - but when I test the registra...

1 Agent Answer