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Bug Report

Form Manager Dropdown default value does not work

The default value does not work when using dropdowns in form manager. It just shows the first selection every time.

1 Agent Answer

Multiple Events with Deposits enabled not calculating correctly

Hi I just noticed a weird issue. When I enabled Deposit amounts of 50% on all my events and add at least 2 to the Event Cart, the total at the last step is showing up wrong. It only takes 50% on the first it...

1 Agent Answer

Errors when registering

Hi Abel, I just registered myself for my ride and I got the following error message: Warning: number_format() expects parameter 1 to be double, string given in /home/content/p3pnexwpnas10_data03/07/2845007/h...

1 Agent Answer

Confirmation emails not being sent

Hi Abel, Registrants for one of my four events are not getting confirmation emails. (Fully Guided ride registrants are receiving emails, and I am getting a copy, but registrants for the self-guided ride ar not ...

1 Agent Answer

Amount Paid resetting to $1

Any time I edit a registration and click "update" the system remembers my changes to the registration form, yet it resets the total amount paid back to $1!!! Luckily I caught this and another edit sav...

1 Agent Answer

Search feature not working

Hello, on the Events Planner > Registrations page when I search for a last name that I *know* has registered, I get redirected to my "Posts" page on the Wordpress Site. The search function is clear...

1 Agent Answer

Shortcode Page

In settings, there is no dropdown option to pick the shortcode page. The space is simply blank. Any help would be appreciated. Thanks. Martin

1 Agent Answer

Past events are being displayed on the event page list.

Is there anyway to make them automatically inactive (disappear from the list) after the event date has past? Thanks

5 Agent Answers

Checkout blank page - 'book now' ajax request not processed

When using modal cart mode, clicking 'book now' results in a blank page (white screen displaying the character "0"). This issue appears to be identical to: http://help.wpeventsplanner...

2 Agent Answers

Payment received but registrant not recorded in system

We are currently promoting an event for late October. Today we received payment confirmation for two people via PayPal but their details have not been recorded in WP Events Planner and we did not received the c...

1 Agent Answer