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Bug Report

Confirmation emails not being sent

Hi Abel, Registrants for one of my four events are not getting confirmation emails. (Fully Guided ride registrants are receiving emails, and I am getting a copy, but registrants for the self-guided ride ar not ...

1 Agent Answer

Amount Paid resetting to $1

Any time I edit a registration and click "update" the system remembers my changes to the registration form, yet it resets the total amount paid back to $1!!! Luckily I caught this and another edit sav...

1 Agent Answer

Search feature not working

Hello, on the Events Planner > Registrations page when I search for a last name that I *know* has registered, I get redirected to my "Posts" page on the Wordpress Site. The search function is clear...

1 Agent Answer

Shortcode Page

In settings, there is no dropdown option to pick the shortcode page. The space is simply blank. Any help would be appreciated. Thanks. Martin

1 Agent Answer

Past events are being displayed on the event page list.

Is there anyway to make them automatically inactive (disappear from the list) after the event date has past? Thanks

5 Agent Answers

Checkout blank page - 'book now' ajax request not processed

When using modal cart mode, clicking 'book now' results in a blank page (white screen displaying the character "0"). This issue appears to be identical to: http://help.wpeventsplanner...

2 Agent Answers

Payment received but registrant not recorded in system

We are currently promoting an event for late October. Today we received payment confirmation for two people via PayPal but their details have not been recorded in WP Events Planner and we did not received the c...

1 Agent Answer

Recieving copy mails

Dear Sir / Madam, We are currently experiencing a problem with WP event planner. When an user registers for an event, the admin of the Wordpress website also receives the e-mail, sometimes several times the...

3 Agent Answers

email confirmations not always sent

Hi Abel, I'm having issues with the e-mail confirmations after the paypal payment is confirmed. All seemed to work correctly on my localhost version. Have now loaded onto host webserver and run a few (3...

2 Agent Answers

Calendar in Sidebar

I would like to display the calendar in my sidebar. I have used the shortcode: [events_planner display="calendar"] and no luck. What am I doing wrong?

3 Agent Answers