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Bug Report

Creating event requires incorrect number of occurences

I have set up an event to cover just a Monday from 9th January 2017 until 13th February 2017. This is only 6 occurrences, yet the calendar will only show these if I set it to 7. I think there is a bug somewher...

1 Agent Answer

Memory error using Chrome

I am currently experiencing an error when my users are on Chrome. (I've checked Safari and Firefox, and they seem fine, oddly enough.) Do you know if there's anything I can do? Here is a descri...

2 Agent Answers

Can't download registration table ("permissions" problem)

I can't download the CSV file of the registration table, which has always worked fine for me in the past. It is giving me a "permissions" error and won't let me save anywhere, even if I AM t...

1 Agent Answer

Waiting list failing with Authorize.net - works fine when not waiting list

Abel, We are having an issue with the plug-in. Scenario: Version 2.1.1c Waiting list email sent Autorize.net AIM When we send the email with the link using the site, used click the link, enter the qua...

1 Agent Answer

getting error when going to paypal

I have installed Event Planner (free) in WP, set up PayPal payment profile with the API codes, passwords and signatures. I set up an event and it's displaying just right.. but when I fill out the form pr...

2 Agent Answers

Error when clicking on tabs in Settings

When I go to Events Planner-> Settings (2.1.0.6)-> and click on any of the tabs for 'General', 'Registrations', 'Event Management', 'Calendar', or 'Advanced&#x...

2 Agent Answers

Button to Registration not going to correct URL

I have a single event set up on a page, and the 'Purchase ticket' button is set in the admin to go to the registration page. However, the URL that is generated adds an extra directory as part of the l...

2 Agent Answers

Registration form is not showing up neither the paypal checkout for one of the two events

Hi Abel, I somehow managed to tackle the error, but now another problem that I am facing with the 2nd event is that it doesn't show registration form, while editing the event I select the form Name for ...

2 Agent Answers

error on page

Hi, We're trying out events planner for our website bibleway.today to see if it will fit our needs. The features listed seems to be promising. Right now i just installed the free version to be familiar ...

2 Agent Answers

RegisterButton disapears

Hello EP-Team, when I change the title of the "Events Planner Upcoming Events"-Widget the RegisterButtons disapear at the Widget on the Index-Page and the EventText becomes the link to the RegisterPa...

1 Agent Answer