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Error in the checkout process

Casey — Jun 29, 2017 01:49PM MDT

When I check out - I get the following error at the top of the page after entering all the information. The checkout process works fine, but I'm not sure why it's happening.

WordPress database error: [Column 'transaction_id' cannot be null]
INSERT INTO `wp_epl_regis_payment` (`regis_id`, `payment_amount`, `payment_date`, `payment_method_id`, `transaction_id`, `note`) VALUES ('4244', NULL, NULL, '1969', NULL, NULL) /* From [] in [/nas/content/live/regattapoint/wp-content/plugins/events-planner-pro-] */

It seems to be happening across all events, not just limited to one.

1 Community Answers

Abel - Jun 29, 2017 at 08:14PM MDT

WP Events Planner Agent

Hi Casey.

You look to be running a very old version of Events Planner Pro. Please login to the member’s section to renew and get access to the latest version.

Thanks, Abel

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