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Attendee Information Button

Judy Corcillo — Oct 21, 2016 06:53AM MDT

We recently downloaded the pro version. We configure everything on the back end but when we go to test the platform, we receive an File not found (404 error) once we click on attendee information button. We have recheck and recheck the settings and are not sure why we can fill/select everything out but not able to proceed to the attend information section.


2 Community Answers

Abel - Oct 21, 2016 at 10:44AM MDT

WP Events Planner Agent

Hi Judith.

Hmm. Please set me up as an admin user on the website and I will gladly check it out (email login details to help~a~[t]~wpeventsplanner.com). Please don’t post the credentials here as this is a public post.

Thanks, Abel

rated : 0 Up Down

Abel - Oct 21, 2016 at 08:03PM MDT

WP Events Planner Agent

Hi Judith.

Thanks for the login.

Looks like you had set Events Planner > Settings > Registrations tab > Enable SSL for registrations to Yes but currently there is no valid SSL certificate installed for that domain. I set the setting to No and you can now see the forms.

Please let me know if I can be of further help.

Thanks, Abel

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