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"please select a quantity"

Dee — Aug 30, 2016 11:08AM MDT


I am using WP Events Planner on my site,, and some of my registrants can't sign up because they are always asked to "please select a quantity" - while others seem to register with ease.

I have looked at the item setting and they seem to be correct.

Any suggestions or help?


1 Community Answers

Abel - Aug 30, 2016 at 09:01PM MDT

WP Events Planner Agent

Hi Dee.

Hmm. Looks like the issue is specific to your website. The registration works in Chrome but I get the same error in Edge and Firefox. However, I tested the lite version on my server and it works fine in all browsers. So something in your theme or one of the plugins is messing with these specific browsers. I suggest changing the theme to something else and testing in Edge and Firefox. If it works then there is some piece of code that is interfering.

Thanks, Abel

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