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Security Header Not Valid

Tony — Aug 08, 2016 08:40PM MDT

Having a problem in that when I hit the Confirm button, I get the following message:

ERROR: Security error. Security header is not valid

I have tried everything I could find in the Support Center and have had no luck. Can you help?


1 Community Answers

Abel - Aug 09, 2016 at 12:25PM MDT

WP Events Planner Agent

Hi Anthony.

If none of the troubleshooting tips help on http://help.wpeventsplanner.com/customer/en/portal/articles/383925-troubleshooting (most notably the api keys and sandbox/live), then there may be an issue with your PayPal account. Sometimes I have had users report that some sort of an issue with their PayPal account was the cause. They usually fixed it with a call to PayPal. If nothing helps, please set me up as an admin user on the website and I will use my sandbox credentials and make sure it’s not your server (email login details to help a[t]~ wpeventsplanner.com). Please don’t post the credentials here as this is a public post.

Thanks, Abel

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